CereusService – Cacti Support
Urban-Software.de has long term experience with Cacti since version 0.8.6i was released in Jan 2006. We are working with small to enterprise class clients helping them to achieve their goals.
CereusService is a new offering which allows you to leverage our experience and knowledge to run their Cacti environment and to make sure you can focus on your business goals.
The following list provides the services included in the CereusService offering:
- Installation and configuration of Cacti according to your specification and best practices
- Support and maintain your Environment including the implementation of continously improvements
- Migration of your Cacti server(s) to a new environment
- Keep your Cacti servers to the latest stable version
- Provide remote training for your employees and NOC
- Remote Support via VPN/Email/GoToMeeting or Teamviewer
- Jira Ticket System for managing Support requests